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If your site is down or has a critical problem then our rescue service will get it back online quickly. Fill out the secure form below, pick the level of rescue you need and we’ll get straight to work during UK business hours.

 

Problems We Solve

 

Site Hacked

We’ll scan the site with malware and security tools and then fix the site. We’ll try to identify the vulnerability and plugin the hole.

WordPress Inaccessible

We’ll get you back into WordPress ASAP if you’re locked out. Whether it’s a password problem, cookies problem or account problem.

Database or Hosting Issue

We’ll work with your host and talk to them on your behalf to get the problem fixed, avoiding you needing to get into technical conversations with them.

Plugin Update Problem

We can roll back plugin updates to get your site back online and identify the update problem, we’ll then provide a solution to you can update.

 
How it Works

Our Rescue Approach

Problem Identification

We aim to identify the problem within 2-6 hours of you reporting the problem, depending on the rescue package you choose. After this we’ll provide an ETA for a fix to get your site back online.

Getting Your Site Back Online

In most circumstances we can get your site back online within 2-6 hours (depending on your package), often sooner depending on what access we can get from your host.

Security and Malware Scan

With our Business Rescue we will scan for security and malware issues.

Plugin and Theme Code Check

Our Enterprise Rescue service will also check your plugin and theme code for any issues that we can identify related to security and performance.

Written Incident Report

For Business and Enterprise site rescues we’ll provide a written report with details on the issue and how we fixed it.

We're transparent with our costs

WordPress Site Rescue

Prices exclude VAT.

Essential
Rescue

FROM

£250

Includes
  • Issue Identification 8hr
  • Resolution Time 8hr
  • Written Report
  • Security Scan
  • Malware Scan
  • Theme Checks
  • Plugin Checks

Business
Rescue

FROM

£350

Includes
  • Issue Identification 2hr
  • Resolution Time 4hr
  • Written Report
  • Security Scan
  • Malware Scan
  • Theme Checks
  • Plugin Checks

Enterprise Rescue

FROM

£500

Includes
  • Issue Identification 1hr
  • Resolution Time 2hr
  • Written Report
  • Security Scan
  • Malware Scan
  • Theme Checks
  • Plugin Checks

 

 

 

Get Help Now

Rescue My Site

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